The agency's revised collection process publication outlines the steps the IRS takes when a taxpayer falls behind - ...

In today’s fast-paced digital economy, convenience is a necessity. Businesses that prioritize seamless, intuitive experiences outperform those that don’t. Nowhere is this more evident than in the ...

It's one thing to fall behind on a bill, but it's another to learn that the balance has officially been handed over or sold to a collection agency. For many borrowers, that moment lands with real ...

The Internal Revenue Service’s Automated Collection System lacks key controls for selecting which delinquent tax cases to pursue, according to a new report by the Government Accountability Office.

Allowing customers to extend their payment deadlines by 30, 60, 90 days or more is akin to extending an interest-free loan at your expense. While it may seem like a small concession in the short term, ...

When a debt collector reaches out, it can be unsettling, even if you knew that you'd defaulted on your obligations and were expecting the call. Between the pressure to pay, the perceived urgency of ...

Having debt in collections is an unfortunate reality for millions of Americans — especially those who are struggling with unexpected financial hardships. But while facing a debt collection issue may ...