"While the Forrester report focuses only on contact centers, Invoca's strength has always been connecting marketing data and insights into contact centers to help customers drive more revenue. We ...

New integration allows Adobe customers to use Invoca's AI to capture unstructured first-party conversational data, build holistic consumer profiles, and deliver a personalized omnichannel customer ...

SANTA BARBARA, Calif., Oct. 17, 2023 /PRNewswire/ -- Invoca, a recognized leader in Conversation Intelligence AI for marketing and sales, today announced enhancements to its award-winning Signal AI ...

AI-fueled customer service software company Invoca was hit with a digital privacy class action. The complaint alleges that Invoca, which partners with businesses such as DirecTV and DISH, intercepts ...

New solution enables empathetic, patient-first experiences that help increase patient acquisition Invoca's cloud platform records, transcribes and analyzes 100% of patient calls while ensuring HIPAA ...

On the heels of expanding its marketing call analytics platform last year to provide more insights to help those in sales, e-commerce and customer experience, Invoca is making its first acquisition to ...

Invoca has signed an agreement to acquire Symbl.ai, an artificial intelligence (AI)-driven human intelligence platform. The deal brings Symbl.ai’s broad set of AI capabilities into the Invoca platform ...

New no-code integration enables marketing teams to prove how ChatGPT ad spend impacts business results and power optimizations and audience targeting to maximize appointments, sales, and revenue. AI ...

In anticipation of a likely 2017 IPO, Invoca, a call marketing automation company based in Santa Barbara, Calif., announced Thursday that it has hired Mark Woodward to lead the company as CEO.

Independent analyst firm report recognizes Invoca for standing out as the only vendor in the report that supports the full buyer journey. "While the Forrester report focuses only on contact centers, ...